What does the all-inclusive package cover? Are ocean views available?
15 March 2024
The all-inclusive package includes lodging, food, beverages, snacks, and entertainment. However, none of the rooms guarantee an ocean view.
75 photos
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only), Playa del Carmen
141US$
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Up to 10% cheaper
than on Booking.com
Key details
About the Resort
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Steps from the white sand beach
Very good
7.3
6.6
4.4
Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
"The wildlife was fantastic."
"From the coaties and raccoons (who do get a little bit annoying always trying to steal food) to the wonderful monkeys and beautiful iguanas!"
"Aqua park- excellent fun for all ages"
Amenities
Sandos Caracol Nature Resort & Water Park All Inclusive boasts the
Rooms
The hotel offers 955 rooms across
Location
Set in Playa del Carmen, Sandos Caracol is surrounded by
Dining
Sandos Caracol offers diverse dining experiences with
Entertainment
In addition to the action-packed water park, Sandos Caracol hosts daily entertainment activities such as water polo and tennis. Each night features performances as part of the '
Highlights
Water Park: 29 slides and lagoon-style cascades
Rooms: 955 eco-friendly accommodations
Dining: Brazilian steakhouses and vegan options
Entertainment: Daily activities and evening shows
“What stands out is the dedication to nature, with wildlife roaming freely within the grounds and a focus on eco-friendly practices. The adults-only section creates a tranquil escape, while the massive waterpark ensures fun for all ages. Dining seems to be a sticking point for some, but the sheer variety of cuisines at nine restaurants means there's likely something for everyone.”
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Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Eco Family Suite
2 persons
445 sq. feet
1 King-size bed
Shower
Balcony
room details
Pool View One Bedroom Suite
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
420 sq. feet
2 Double beds
Pool view
Shower
Balcony
room details
Pool View Penthouse
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park, dining is an exquisite journey through flavors that celebrate both local and international cuisines. With a variety of inviting venues, guests can enjoy everything from gourmet breakfasts to evening meals crafted with passion and creativity, all set in beautiful surroundings.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
3.2
mi
Landmark
Playa
2.1
mi
Beach
Xcalacoco
1.7
mi
Beach
Grand Coral Beach Club
2.0
mi
Golf Course
Grand Coral Golf Riviera Maya
5100 ft
Landmark
Punta Bete
1.1
mi
Landmark
Church of Guadalupe
1.9
mi
Beach
Point Esmeralda
2.5
mi
Beach
Punta Esmeralda Beach
3.4
mi
Gallery
Galeria Luis Sottil
1.7
mi
Landmark
Go Natural Explorers
1.5
mi
Landmark
Playa Publica 88
1.7
mi
Gallery
Amate Gallery
1.7
mi
Landmark
Punta Venado
2.2
mi
Landmark
Punta Venado Bike Park
2.0
mi
Landmark
28 de Julio Square
1.9
mi
Landmark
Kingdom Hall of Jehovah's Witnesses
1.9
mi
Landmark
Xca-Ha Park
1.9
mi
Golf Course
El Camaleon Golf Course
2.0
mi
Landmark
Xavage Park by Xcaret
2.2
mi
Landmark
Martina Beach Club
2.3
mi
Landmark
Cenote Misterio Maya
2.2
mi
Landmark
La 5ta Hacienda
2.4
mi
Gallery
Tierra Huichol
2.4
mi
Landmark
Dive Sites
2.3
mi
Landmark
The Union
2.4
mi
Beach
Shangri-la's Beach
2.4
mi
Beach
Mamita's Beach Club
2.7
mi
Landmark
Shangri-la Caribe Beach Village Resort
2.4
mi
Beach
Kool Beach Club
2.7
mi
Nearby
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
2600 ft
Restaurants
Koh Thai
1.6
mi
Predio El Limonar fraccion 2
Sea Olive
1.8
mi
Xcalaco El Limonar No. 1
Kinoko
1.6
mi
289 Km Carrera Cancun
La Marea
1.8
mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8
mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9
mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Explore Nearby Attractions
Playa
10-minute drive
Stunning beach with white sands and clear waters, perfect for sunbathing and various water activities.
Grand Coral Golf Riviera Maya
5-minute drive
An 18-hole championship golf course with beautiful ocean views, suitable for both novice and experienced golfers.
Church of Guadalupe
10-minute drive
Iconic church known for its unique architecture and serene surroundings; great for photos and reflection.
Punta Venado Bike Park
10-minute drive
A mountain biking paradise with trails for all skill levels, perfect for thrill-seekers.
Koh Thai
10-minute drive
Charming Thai restaurant offering authentic cuisine; noteworthy for its fresh ingredients and flavorful dishes.
Sea Olive
10-minute drive
Seaside venue specializing in seafood; known for its relaxing ambiance and signature dishes like grilled octopus.
Xavage Park by Xcaret
10-minute drive
Adventure park with various attractions including rafting and obstacle courses, suitable for all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
322
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience
Pros
Nice staff
Aqua park
Huge selection
Cons
Bland food
Poor WiFi
No wheelchair
Guest reviewsOpen reviewsQuestions of the users
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Are drinks served on the beach part of the all-inclusive plan?
10 April 2024
Drinks served on the beach are included, but food is not.
Is an ocean view available in any of the rooms?
22 January 2025
No rooms at Sandos Caracol Eco Resort come with an ocean view.
Do guests need transportation to access the private beach?
8 June 2024
The private beach is conveniently located right in front of the property.
When is the ideal time to visit for a beach vacation experience?
4 July 2024
The best time to visit is generally between November and April when you can enjoy the most pleasant weather and perfect ocean conditions.
Is the mini bar included in the all-inclusive offer?
19 September 2024
Yes, the mini bar in the room is included in the all-inclusive deal, along with access to all bars, restaurants, buffets, and activities.
Are all the restaurants on-site included in the all-inclusive package?
27 February 2025
Almost all restaurants are included; however, due to local health regulations, some may be on a rotating schedule during low occupancy.
What is the distance from Cancun Airport to Sandos Caracol Eco Resort?
11 May 2024
The resort is approximately 70 kilometers from Cancun Airport.
Does the resort offer COVID-19 testing for travelers?
3 November 2024
Rapid antigen tests are available; they are free for travelers heading to or through the U.S. and cost $35.00 USD for those traveling elsewhere. Results typically take around 24 hours.
What elements are excluded from the all-inclusive plan?
16 December 2024
The all-inclusive plan does not cover spa services, excursions, airfare, ground transportation, exclusive wines from the à la carte menu, motorized water sports, or scuba diving.
Is there a nightclub or disco at the resort?
30 August 2024
Yes, there is a disco on the premises open from 11 PM to 2 AM.Next best alternative
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